Terms of Service
1. You may not upload any material that violates or infringes on the copyright, intellectual property rights or trademark rights of any individual or organization.
2. Piracy, hacking, cracking, phreaking, warez, exploitive software or text that educates or encourages this activity and/or use are not allowed.
3. You may not publish any material that is grossly offensive, including exploitation of children, blatant expressions of bigotry, hatred, harassment, defamation, or invasion of privacy. This includes material that defames, abuses, harasses or threatens any person or group.
4. Spam is not allowed, and you may not reference DediOutlet, LLC in any unsolicited email that you send.
5. You may not use your service in the commission of any crime that violates the laws of local, state, and federal government of the United States of America.
6. You are solely and fully responsible for the contents of your account. Any and all repercussions will be borne solely by you as the account holder.
7. In no event will DediOutlet, LLC be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use DediOutlet, LLC sevices, or any content thereon. This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise, caused by any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; computer virus; file corruption; communication line failure; network or system outage; or theft, destruction, unauthorized access to, alteration of, or use of any record.
8. Due to the nature of our industry, we do not offer refunds.
9. A billing dispute of any kind does not exempt you from paying current and future bills. Billing disputes resolved in the customer's favor will receive account credit for overpayment.
10. We are not liable for any damage or loss of data due to insufficient cooling, heating, bandwidth or acts of God. This includes colocation or dedicated servers.
11. We have no sympathy for clients that do not backup data and/or utilize RAID and claim data is important after a hard drive fails.
12. If any chargebacks occur on your credit card or PayPal account, we reserve the right to terminate your service and recycle your server(s) without notice.
13. Orders of a /26 IP block or larger may take up to 4 business days to prepare. Please account for this when placing an order.
14. Anyone caught spamming or violating our Acceptable Use Policy may be terminated without warning and with no refund.
15. IP Spoofing is forbidden and disable on our entire infrastructure.
16. Clients with IPMI/remote access to their hardware are responsible for OS reloads and maintenance. Clients without IPMI/remote access are granted 1 free manual OS reload per service every month. Additional reloads will be billed as a 1-time service per occurrence.
17. Clients are prohibited from contacting our upstream providers regarding our services. This will result in termination.
18. DediOutlet will not return colocated hardware if a negative balance is present. Once said balance is resolved, equipment will be returned.
19. If a colocation customer has defaulted on payments for over 20 days, DediOutlet retains the right to seize and sell said client's hardware to cover overdue balances.
20. Service bandwidth is measured from the date of registration, not the first of the month. This is to avoid abuse and purposeful network utilization.
21. We do not guarantee deliverability of mail from our IP addresses and will not provide refunds if such is the case.
22. Cross-connects fees are $25/month, BGP sessions with our ASN are $35 month, BGP sessions with our providers through our infrastructure are $25/month + the ISP's costs. Additional network configuration is billed at $150/hr for labor.
23. We reserve the right to terminate any account without warning or notice if any of the above restrictions are violated and to examine the contents of any account at any time.
24. We are not responsible for having the client cancel automatic subscriptions once a service is cancelled or terminated. Overpayment will result in account credit.
25. Customers are prohibited from disabling or modifying the IPMI/BMC (Intelligent Platform Management Interface/Baseboard Management Controller) functionality of any server provided by the company. Violation will result in a $25 correction fee per occurrence.
26. We reserve the right to update and modify these terms at any time for any reason with or without notice.